EU Rules for Flight Delay Claims
29 Sep 2014

Changes in EU Rules for Flight Delay Claims

Following a ruling from the European Courts of Justice, claiming for flight delay compensation with us will be easier.

The Definition of Arrival

The EU rules for flight delay claims have closed a loophole in the definition of “arrival”. Airlines had argued that arrival meant the plane had touched its wheels down on the runway meaning passengers could still be on the plan for another 20 minutes, or more, before disembarking.

The loophole has now been closed so flight delays are calculated up to the point the plane door opens, allowing more passengers to make successful claims.

The Germanwings Flight Dispute

The ruling came following a dispute against a budget airline Germanwings flight which touched down with a delay of two hours and 58 minutes. Passengers were initially refused compensation as it fell under three hours. Thanks to this change is legislation passengers are now able to claim flight delay compensation.

If you have faced flight delays then we can help you with every step of your claim. Have a look at our flight delay claim calculator to see what your claim is worth. Compensation could be due to under flight delay rights.



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Big thanks for the £304.70 transferred to my bank account today. My claim related to a three-leg flight from Norwich UK to Phoenix USA via Schiphol. The CAA suggested I had a good case but could do nothing because the delay occurred within Dutch jurisdiction. I twice did battle with KLM/Delta myself but they would not budge. Another claims firm tried but threw in the towel. So congratulations to Claim4Flights for taking it on and winning – and for getting the money transferred into my bank account within two days of notification. Very impressed!

Delta Airlines Flight – Andy, Norfolk from Delta Airlines £304.70 won 11th April 2017
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